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Security Systems in Decatur
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Decatur?

An alarm system should protect your home. But what occurs if your home security alarms go off in Decatur? What are the right steps to take to be certain you and your loved ones are safe?

The first thing to do is to avoid panicking. Know that your around-the-clock monitoring specialists are always standing by to assist. Then take the steps described below to be prepared for any emergency.

Our 24-Hour Specialists Help You Stay Safe

A 24-hour monitoring agent is alerted in an instant whenever your Decatur home security alarms go off. After an agent is alerted, they will contact you as quickly as possible to determine what set off your home’s defense. Your alarm can activate due to a range of emergencies, including:

  • Break-in

  • Flames or smoke from a fire

  • Water infiltration

  • Alarm tripped by accident

In cases where your system was set off by accident—like not recalling that your sensors are switched on when you open a window— a representative will contact you and ask if help is needed. Provide your passcode, and they'll cancel the alarm.

In a true emergency, your monitoring team member will summon first responders, including police, fire, and EMS, to your home. They also have the ability to act as a contact point when nobody is home. Your monitoring team also can apprise emergency services on which security device was triggered, helping them prepare for what might be a dangerous situation. Then the agent will stay on the line with you to help you stay in control and let you know what to do next.

Recommended Steps if Your Alarm Goes Off In Decatur

Getting roused from bed in the dead of night to a security warning echoing through your house is terrifying—especially if you have no idea why it’s occurring. The most important thing you should do is keep yourself in control and take the following actions:

  • First, move to a safe place. Gather your family and pets in an expeditious manner and relocate to a shielded space at your property or exit as quickly as possible. It's typical to have an urge to confront the emergency by yourself, but this can be incredibly dangerous. Instead, focus on keeping yourself and your family safe and letting the authorities resolve the issue.

  • Second, use the smartphone’s convenient security app to stay in touch with your monitoring staff. They'll notify authorities who will be on their way to your property in a matter of moments.

  • Third, keep in constant communication with your monitoring team and emergency responders. You have the ability to be patched through, so all parties are speaking on the same line. Conversely, if you’re not able to be in direct contact with emergency services, get updates via text. Even in false alarm situations, it's wise to keep adequately communicating with all teams so you will be ready should a real emergency occur.

Defend Against All Types of Emergencies in Decatur with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems works hard to make sure your loved ones and property are well defended. With 24/7 monitoring, smart locks, and safety alarms, your property will remain the secured refuge you intended it to be. Create a comprehensive home security solution by submitting the form on this page or call (256) 246-8823 to take the first step toward a secure property.